By placing an order or assignment, you agree to the General Terms and Conditions - Sale of SIA "KULBA".
Language and Interpretation
These General Terms and Conditions were originally drafted in English. Translations into other languages are provided for convenience only. In the event of any discrepancies or inconsistencies between the English version and any translation, the English version shall prevail, to the extent permitted by applicable law, and without prejudice to mandatory consumer protection rights.
Article 1 – General
1.1
These General Terms and Conditions apply to all offers and agreements relating to the supply of goods and/or services between SIA "KULBA" and its customers, hereinafter referred to as the supplier and/or intermediary, the consumer and/or user, or a third party acting on the basis of an agreement between that third party and the Company.
These conditions also apply to agreements with users/consumers for the execution of services that require the involvement of third parties. They likewise apply to employees, management, and staff of the user/supplier.
The applicability of any purchasing or other terms of the counterparty/customer is expressly rejected. Deviations from these General Terms and Conditions are only valid if confirmed by us in writing.
1.2
SIA "KULBA" and its partners (hereinafter referred to as “the Company”) reserve the right at all times to amend these General Terms and Conditions and the content of their websites.
1.3
All photos, images, and video presentations of products are intended to be as realistic as possible and serve illustrative and instructional purposes only. No rights may be derived from them.
The delivered product may differ slightly in color or model from the images shown. Minor changes to a model may occur. The Company accepts no liability in this regard. SIA "KULBA" guarantees that the delivered product conforms to the agreement and the specifications stated in the offer.
Article 2 – Definitions
2.1
Reflection period: The period during which the consumer may exercise the right of withdrawal.
2.2
Consumer: A natural person acting outside a business or professional capacity who enters into an agreement with the Company, whether orally, in writing, or at a distance.
2.3
Reseller: A natural or legal person acting independently or on behalf of a company, at their own risk, for their consumers.
2.4
Company: SIA "KULBA" and the natural or legal person offering products and/or services and/or digital content remotely to consumers and businesses.
2.5
Days: Calendar days.
2.6
Continuous performance agreement: An agreement for a series of products and/or services with obligations spread over time.
2.7
Durable data carrier: Any means allowing information addressed personally to be stored for future consultation and unchanged reproduction.
2.8
Right of withdrawal: The consumer’s right to cancel an agreement within the legally stipulated reflection period.
2.9
Distance agreement: An agreement concluded using one or more means of distance communication without the parties being physically present together.
2.10
Means of distance communication: Any means enabling the conclusion of an agreement without physical presence.
Article 3 – Offers, Prices, and Formation of Agreements
3.1
All prices are in euros and include taxes and VAT (for businesses: excluding VAT), excluding shipping, import/export duties, and other costs unless stated otherwise.
3.2
All offers are non-binding unless a validity period is stated. An offer expires if the product becomes unavailable. Offers are valid while stocks last. Errors or obvious mistakes do not bind the Company.
3.3
The Company is not liable for typographical, programming, or publishing errors on websites or printed materials, including those supplied by intermediaries.
3.4
An offer is not binding if the customer should reasonably have understood it contained an obvious error.
3.5
Offers do not automatically apply to repeat orders. After the end of a fixed-term offer period, the Company is not obliged to continue special pricing.
3.6
Delivery agreements become binding only after full payment of the invoice amount.
3.7
Unilateral cancellation by the customer is invalid unless approved in writing. In such cases, all costs incurred will be charged (see Article 5).
Article 4 – Payments and Orders
4.1
Payment must be made via the payment methods offered or via invoice. Objections to invoice amounts do not suspend payment obligations. Delivery takes place only after full payment, unless agreed otherwise.
4.2
Price increases after contract conclusion will not occur unless due to currency changes, legal requirements, or supplier price increases beyond the Company’s control.
4.3
The consumer or intermediary may terminate the agreement as of the date the price increase takes effect.
4.4
SIA "KULBA" may refuse orders without stating reasons. Rejected orders are canceled free of charge, with no liability for damages.
4.5
If advance payment is agreed, no rights can be claimed before payment is made.
4.6
In case of late payment, statutory interest applies (1% per month unless otherwise mandated by law), plus administrative costs. After repeated reminders, all judicial and extrajudicial costs are borne by the counterparty. An administrative fee of €150 applies after the 8th day following the invoice date.
Article 5 – Suspension, Termination, and Dissolution
SIA "KULBA" may suspend or dissolve agreements if obligations are not fulfilled or if there are reasonable grounds to fear non-performance. No compensation is owed in such cases. If the customer defaults, immediate termination is permitted, and damages may be claimed.
Article 6 – Retention of Title
All delivered goods remain the property of SIA "KULBA" until all obligations are fully met. Goods under retention of title may not be resold, pledged, or encumbered. The customer must insure these goods against common risks.
Article 7 – Delivery and Cancellation
Delivery is “ex works” unless stated otherwise. Delivery times are indicative. Incorrect delivery addresses are the customer’s responsibility. Orders may be canceled within 24 hours; later cancellations incur administrative fees (10% of order value, minimum €150).
Article 8 – Exchanges, Returns, and Withdrawal
Products may be exchanged or returned within 14 days, except for custom-made items. Returned goods must be unused, undamaged, and in original packaging. Return shipping costs are borne by the customer.
Article 9 – Right of Withdrawal
Consumers may withdraw from the agreement within 14 days without stating reasons, except for custom-made products. Refunds are processed within 30 days after receipt of returned goods.
Article 10 – Stock Management
If a product is out of stock, the customer may choose an alternative or cancel the order free of charge.
Article 11 – Warranty and Liability
Products must meet reasonable quality and usability standards. Warranty claims require proof of purchase. Warranty is void in cases of improper use, unauthorized modifications, or damage due to external factors. Liability is limited to repair, replacement, or refund of the purchase price.
Article 12 – Privacy
SIA "KULBA" complies with applicable data protection laws. Personal data is used only for internal purposes and is not shared with third parties. Customers have the right to access, correct, or delete their data.
Article 13 – Intellectual Property
All intellectual property rights related to the content of SIA "KULBA" belong to the Company. Reproduction or distribution without written consent is prohibited.
Article 14 – External Links
SIA "KULBA" is not responsible for third-party websites linked from its own. Liability for damages related to orders or deliveries is excluded as far as legally permitted.
Article 15 – Applicable Law and Jurisdiction
Latvian law applies. Disputes fall under the exclusive jurisdiction of the court of the Republic of Latvia.
Article 16 – Identity of the Company
SIA "KULBA"
Company registration No.: 40103257546
VAT ID No.: LV40103257546
Legal address:
Amulas 8
Riga, LV-1002
LATVIA
Postal address:
Amulas 8
Riga, LV-1002
LATVIA
